Product Health Terms of Service

1. Acceptance and operator

By using SellerToolsClaw Product Health, you agree to these Terms. The service is operated by HONG KONG IDEATC INTERNETTRADING LIMITED (香港大思路網絡貿易有限公司), at ROOM 1804, BEVERLY HOUSE, 93-107 LOCKHART ROAD, WAN CHAI, HK. If you use the service for a business, you confirm that you can accept these Terms for that business.

2. The current service

Product Health lets merchants submit a public Shopify product URL, review extracted product facts, run a product-page audit, generate AI-assisted product content or remediation, compare Before/After, re-audit after manually updating the store, and resume saved work.

The current URL-first flow does not require Shopify admin access and does not automatically change or publish store content.

3. Account access

Accounts currently use email one-time verification codes. Use an email you are authorized to access and protect your email, verification codes, and signed-in session. Do not share codes or bypass security and rate limits.

4. Your content and rights

You must have the rights needed to submit, process, and use product URLs, text, images, facts, and other materials, and you are responsible for their accuracy. You retain rights in your original content and authorize Product Health to fetch, store, process, and transmit it to relevant providers as needed to deliver the service.

5. AI content and merchant responsibility

AI-generated content can be incorrect, incomplete, or unsuitable for a particular market, platform, legal, or regulatory requirement. Confirmed product facts help constrain generation but do not guarantee accuracy or compliance. You must review output before copying, using, or publishing it and remain responsible for final product claims, intellectual-property rights, advertising, labeling, and compliance.

6. Audits and recommendations

Audit scores, findings, and recommendations are assistance based on currently available page evidence. They do not guarantee sales, conversion, SEO ranking, platform approval, or another business outcome. An unverified check is not a confirmed problem.

7. Free entitlement and capacity

Each eligible verified public workspace receives one free Product Improvement, currently mapped to 3 successful AI content actions. It is granted once per workspace and is not repeated by login, session changes, or a zero balance. Capacity is consumed only after a supported generation succeeds; a failed generation consumes no capacity.

8. One-time purchases and Stripe

Current packages are one-time purchases, not subscriptions: USD $12 for 1 Product Improvement, $39 for 5, and $119 for 20. Stripe hosts payment. Paid capacity is granted only after a verified successful Stripe payment event; failed, cancelled, or incomplete payments grant no capacity. Contact Support about payment or refund issues. Rights that cannot be waived under applicable law remain unaffected.

9. Acceptable use

You may use the service for lawful product-page analysis and improvement. You must not abuse the service, interfere with security or rate limits, attempt to access another workspace, submit content you have no right to use, engage in fraud or unlawful activity, or use output to create misleading, infringing, or illegal product claims.

10. Availability and changes

We work to provide a reliable service but do not guarantee uninterrupted, error-free operation or successful extraction of every page. Third-party pages, AI providers, and payment services can affect availability. We may change or suspend the service for security, maintenance, legal, or operational reasons. Current one-time purchases will not be represented as subscriptions.

11. Suspension and termination

We may limit or suspend access for abuse, fraud, security risk, unlawful conduct, or material breach of these Terms. There is currently no self-service account closure function; contact Support to request account closure or data deletion.

12. Disclaimers and limitation

To the maximum extent allowed by applicable law, the service and output are provided “as is” and “as available,” without a promise of a specific business, sales, SEO, conversion, or compliance result. The operator is not responsible for indirect, incidental, or consequential loss caused by reliance on unreviewed AI output, third-party service interruption, or content the merchant ultimately publishes. These Terms do not exclude liability that applicable law does not permit us to exclude.

13. Changes to these Terms

We may update these Terms as the product changes and will revise the “Last updated” date. Continued use after an update means you accept the updated Terms, except where applicable law requires another form of notice or consent.

14. Contact